Unit Knowledge Guide-FBPRBK3003 Produce specialist pastry products NUR Core units MSMENV272 Participate in

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

maintain and repair bicycles SISOCYT004 Ride off road bicycles on easy trails SISOCYT008 Lead off road cycling activities on easy trails BSBPEF301 Organise personal work priorities CHCPRT002 Support the rights and safety of children and young people CHCYTH001 Engage respectfully with young people HLTAID011 Provide First Aid SISXCAI001 Provide equipment for activities SISXCAI006 Facilitate groups SISXFAC002 Maintain sport

Core units TAEASS301 Contribute to assessment TAEDEL301 Provide work skill instruction TLIF0025 Follow work health and safety procedures TLIG2007 Work in a socially diverse environment TLII0005 Apply customer service skills Elective units TLIC0035 Apply low risk motorcycle riding behaviours TLIM0013 Conduct motorcycle rider training TLIM0020 Develop low risk motorcycle riding behaviours in others BSBINS309 Maintain business records If you require RPL Kits with comprehensive benchmarking

Units of competency SISSSOF002 Continuously improve officiating skills and knowledge SISSSOF001 Work as an official in sport SISXIND009 Respond to interpersonal conflict SISSSOF003 Officiate sport competitions * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FNSTPB402 Establish and maintain payroll systems FNSTPB401 Complete business activity and instalment activity statements * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-FBPRBK3003 Produce specialist pastry products NUR Core units MSMENV272 Participate inOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner