Learning and Assessment Kit-ICTWOR306 Resolve technical enquiries using multiple information systems Certificate II policies and procedures in the

policies and procedures in the construction industry TLIB3015 Undertake site inspection TLIF2006 Apply accident-emergency procedures TLIF2010 Apply fatigue management strategies TLILIC0008 Licence to operate a non-slewing mobile crane (greater than 3 tonnes capacity) Elective units TLILIC0010 Licence to operate a slewing mobile crane (up to 20 tonnes) TLILIC0013 Licence to operate a slewing mobile crane (up to 60 tonnes) CPCCLRG3001 Licence to perform rigging basic level CPCCLRG3002 Licence to perform rigging intermediate level CPCCLTC4001 Licence to operate a tower crane CPCCLTC4002 Licence to operate a self-erecting tower crane have been added to elective Group B HLTAID011 Provide first aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBINM401 Implement workplace information system BSBMGT502 Manage people performance BSBSMB420 Evaluate and develop small business operations FNSCUS501 Develop and nurture relationships with clients

Units of competency CHCCCS023 Support independence and wellbeing HLTAHW028 Provide information and strategies in chronic condition care HLTAHW034 Provide healthy lifestyle programs and advice CHCCCS001 Address the needs of people with chronic disease * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCOM006 Establish and manage client relationships CHCDIV001 Work with diverse people CHCLEG003 Manage legal and ethical compliance HLTAAP002 Confirm physical health status HLTAID011 Provide first aid HLTINF004 Manage the prevention and control of infection HLTMSG001 Develop massage practice HLTMSG002 Assess client massage needs HLTMSG004 Provide massage treatments HLTWHS004 Manage work health and safety Elective units BSBSMB403 Market the small business BSBSMB404 Undertake small business planning CHCMHS001 Work with people with mental health issues * We can develop additional elective units that are not listed on request (Please contact us for further information)

store and maintain stock SITXINV008 Control stock SITXWHS007 Implement and monitor work health and safety practices Elective units SITHCCC026 Package prepared foodstuffs SITHCCC038 Produce and serve food for buffets SITXFSA007 Transport and store food SITHCCC028 Prepare appetisers and salads SITHCCC029 Prepare stocks

Learning and Assessment Kit-ICTWOR306 Resolve technical enquiries using multiple information systems Certificate II policies and procedures in theOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to