Learner Guide-ICTTEN616 Rectify client services following network outages and faults Qualification Core units MSMENV272 Participate in

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

configure and test network security ICTPRG430 Apply introductory object-oriented language skills ICTWEB431 Create and style simple markup language documents ICTWEB432 Design website layouts ICTWEB433 Confirm accessibility of websites ICTWEB434 Transfer content to websites ICTWEB443 Implement search engine optimisations ICTWEB452 Create a markup language document BSBWOR404 Develop work priorities ICTPRG434 Automate processes ICTSAD501 Model data objects ICTWEB430 Produce server-side script for dynamic web pages * We can develop additional elective units that are not listed on request (Please contact us for further information)

screens and grilles MSFBA3011 Assemble awnings MSFBA3012 Assemble interior blinds AHCLSC308 Install metal structures and features CPCCWHS2001 Apply WHS requirements

negotiate and refine a design brief CUADES611 Manage design realisation MSFID4013 Design residential interior lighting MSFID4014 Produce digital models and documentation for interior design projects MSFID4016 Design colour schemes for interior and exterior spaces MSFID5020 Design residential interiors MSFID5021 Evaluate site structure and services for interior design briefs MSFID5022 Explore and apply creative design methodology to interior space MSFID5024 Design workplace interiors MSFID5025 Develop residential interior design project documentation MSFID6010 Design commercial interior lighting MSFID6011 Resolve complex spatial design problems through modelling MSFID6018 Apply 3D visualisation techniques to represent interior designs MSFID6020 Develop commercial interior design project documentation Elective units CUAANM512 Create 3D digital environments CUADES413 Develop and extend design skills and practice CUADES612 Research global design trends CUAPPR612 Collaborate in professional creative projects MSFID5016 Develop decoration proposals for complex sites MSFID6012 Design for large scale commercial or institutional interiors MSFID6013 Design interiors for hospitality environments MSFID6014 Design for retail interiors MSFID6015 Design for conservation and restoration projects MSFID6016 Select and monitor contractors MSFID6017 Evaluate design project outcomes CUAANM302 Create 3D digital animations BSBCRT512 Originate and develop concepts BSBPMG430 Undertake project work CUADIG517 Design digital simulations MSFGN4001 Research and meet ethical and compliance requirements BSBCRT412 Articulate

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTDEN015 Prepare for and assist with dental procedures HLTDEN016 Assist with dental radiography HLTDEN017 Assist with administration in dental practice HLTINF001 Comply with infection prevention and control policies and procedures HLTINF002 Process reusable medical devices and equipment HLTWHS001 Participate in workplace health and safety Elective units BSBTEC201 Use business software applications BSBTWK201 Work effectively with others * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-ICTTEN616 Rectify client services following network outages and faults Qualification Core units MSMENV272 Participate inOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce