Core units BSBCUS401 Coordinate implementation of customer service strategies BSBLED401 Develop teams and individuals BSBWHS401 Implement and monitor WHS policies
Our assessment resources can be used for an unlimited number of students within your RTO
Units of competency FNSFMK514 Complete confirmation and settlement processes FNSFMK411 Perform reconciliations FNSFMK521 Analyse financial markets and information * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units CHCDIV001 Work with diverse people HLTAID003 Provide first aid HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS001 Participate in workplace health and safety Elective units CHCCOM005 Communicate and work in health or community services HLTAID005 Provide first aid in remote situations CHCLEG001 Work legally and ethically HLTAAP001 Recognise healthy body systems HLTAAP002 Confirm physical health status
Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)
Training and Assessment Strategy-TAE50122 Diploma of Vocational Education and Training (Advanced Training and Assessment) Certificate I Core units BSBCUS401 Coordinate implementationYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.