SCORM Compliant Package-HLTAADV002 Support the rights and needs of clients 22477VIC Core units AHCMER306 Sell products

Core units AHCMER306 Sell products and services AHCWHS301 Contribute to work health and safety processes AHCWRK204 Work effectively in the industry AHCWRK309 Apply environmentally sustainable work practices BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints Elective units AHCBAC409 Provide advice on agronomic products AHCBUS301 Use hand held e-business tools AHCCHM304 Transport and store chemicals AHCCHM307 Prepare and apply chemicals to control pest

Units of competency CUAPYR415 Plan close proximity fireworks displays CUAPYR411 Manage health and safety requirements at fireworks displays CUAPYR414 Operate close proximity fireworks displays * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCIRG346 Operate pressurised irrigation systems AHCMOM304 Operate machinery and equipment AHCPCM306 Provide information on plants and their culture AHCPGD307 Implement a plant establishment program AHCPGD309 Perform specialist amenity pruning AHCPGD310 Implement a landscape maintenance program AHCPMG301 Control weeds AHCPMG302 Control plant pests

select and induct staff SITXHRM012 Monitor staff performance SITXMGT004 Monitor work operations SITXMGT005 Establish and conduct business relationships SITXMPR014 Develop and implement marketing strategies SITXWHS008 Establish and maintain a work health and safety system Elective units SITXFSA005 Use hygienic practices for food safety SITHIND008 Work effectively in hospitality service SITHFAB021 Provide responsible service of alcohol SITXCCS012 Provide lost and found services SITHFAB024 Prepare and serve non-alcoholic beverages SITHFAB025 Prepare and serve espresso coffee SITXFSA006 Participate in safe food handling practices SITXFSA007 Transport and store food SITHIND006 Source and use information on the hospitality industr SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM006 Develop and manage social media and online strategies BSBTWK501 Lead diversity and inclusion BSBINS401 Analyse and present research information BSBTWK503 Manage meetings BSBSUS511 Develop workplace policies and procedures for sustainability BSBOPS504 Manage business risk BSBOPS502 Manage business operational plans BSBFIN401 Report on financial activity * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSS017009 Analyse and determine organisational risk areas in sustainability * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-HLTAADV002 Support the rights and needs of clients 22477VIC Core units AHCMER306 Sell products* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.