Learner Guide-ICTICT211 Identify and use specific industry standard technologies New Unit Core units BSBINS404 Search library

Core units BSBINS404 Search library and information databases BSBINS406 Assist customers to access information BSBINS407 Consolidate and maintain library industry knowledge BSBOPS404 Implement customer service strategies BSBWHS311 Assist with maintaining workplace safety Electives BSBINS305 Participate in cataloguing activities BSBINS401 Analyse and present research information BSBINS402 Coordinate workplace information systems BSBINS408 Provide information from and about records BSBCRT411 Apply critical thinking to work practices BSBLDR411 Demonstrate leadership in the workplace BSBINS409 Maintain and monitor digital information and records BSBPEF402 Develop personal work priorities BSBPMG430 Undertake project work * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBDIV501 Manage diversity in the workplace BSBFIM601 Manage finances BSBMGT517 Manage operational plan BSBMGT617 Develop and implement a business plan SITXCCS008 Develop and manage quality customer service practices SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXFIN005 Manage physical assets SITXGLC001 Research and comply with regulatory requirements SITXHRM003 Lead and manage people SITXHRM004 Recruit

MEM18051B Fault find and repair/rectify complex electrical circuits * We can develop additional elective units that are not listed on request (Please contact us for further information)

facilitate and review all aspects of case management CHCDEV001 Confirm client developmental status Additional electives CHCDIS007 Facilitate the empowerment of people with disability CHCDIS008 Facilitate community participation and social inclusion CHCDIS010 Provide person centred services to people with disability with complex needs CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety * We can develop additional elective units that are not listed on request (Please contact us for further information)

allowing you to:

Learner Guide-ICTICT211 Identify and use specific industry standard technologies New Unit Core units BSBINS404 Search libraryOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce