LLND Kit-SITSS00035 Customer Service Management Skill Set Certificate I engagement

engagement

Core units VU22358 Develop learning goals VU23534 Participate in simple conversations and transactions for employment VU23535 Read and write simple texts for employment VU23536 Observe and report on workplace activities VU23537 Prepare to work effectively in an Australian workplace General Electives (3) VU23255 Develop written job application skills VU23256 Develop interview skills BSBWHS211 Contribute to the health and safety of self and others * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCARB408 Perform a ground-based tree defect evaluation AHCARB508 Identify

ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTSAD507 Design and implement quality assurance processes for business solutions ICTSAD508 Develop technical requirements for business solutions ICTSAD509 Produce ICT feasibility reports ICTSAS502 Establish and maintain client user liaison ICTSAS526 Review and update disaster recovery and contingency plans ICTSAS530 Use network tools Group N ICTSAD501 Model data objects Group M ICTSAD502 Model data processes Group M ICTNWK529 Install and manage complex ICT networks Group A ICTSAD502 Model data processes Group H ICTWEB513 Build dynamic websites Group I ICTWEB514 Create dynamic web pages Group I ICTNWK615 Design and configure desktop virtualisation Group L ICTSAS518 Install and upgrade operating systems Group L Additional Electives ICTDBS507 Integrate databases with websites ICTCYS407 Gather

Units of competency CUAACT411 Use acting techniques in performance CUAMPF412 Develop and apply stagecraft skills CUAACT311 Develop basic acting techniques for performance CUAWHS312 Apply work health and safety practices CUAPRF314 Develop audition techniques CUAIND412 Provide freelance services * We can develop additional elective units that are not listed on request (Please contact us for further information)

LLND Kit-SITSS00035 Customer Service Management Skill Set Certificate I engagementEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational