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Core units FNSCUS403 Deliver a professional service to customers FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC412 Apply and maintain knowledge of financial products and services FNSINC513 Identify and apply complex ethical decision making to workplace situations FNSRSK411 Apply risk management strategies to own work Elective units BSBOPS404 Implement customer service strategies FNSCRD401 Assess credit applications FNSCRD412 Establish and maintain appropriate security options for credit facilities FNSCRD513 Promote client understanding of the role and effective use of consumer credit FNSBNK411 Coordinate small business customer portfolios FNSBNK412 Align banking products with the needs of small business customers FNSBNK414 Promote mobile banking services * We can develop additional elective units that are not listed on request (Please contact us for further information)
facilitate and review all aspects of case management CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCLEG001 Work legally and ethically CHCPRP003 Reflect on and improve own professional practice Elective units CHCMHS001 Work with people with mental health issues CHCCCS017 Provide Loss and Grief Support CHCDFV001 Recognise and respond appropriately to domestic and family violence CHCCCS014 Provide Brief Interventions * We can develop additional elective units that are not listed on request (Please contact us for further information)
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Units of competency SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units AHCBUS518 Prepare and monitor budgets and financial reports AHCCCF507 Facilitate the development of group goals and projects AHCCCF509 Support group and community change management processes AHCWHS503 Manage workplace health and safety processes Electives AHCWRK506 Collect and manage data AHCWRK513 Write and present reports AHCBUS410 Report on a project AHCBUS511 Manage enterprise staff requirements AHCBUS513 Market products and services AHCBUS514 Negotiate and monitor contracts * We can develop additional elective units that are not listed on request (Please contact us for further information)
Assessment Kit-CPCPDR2026 Install prefabricated inspection opening and enclosures Graduate Diploma Core units FNSCUS403 Deliver aOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of
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