Vocational Placement Kit-BSB60915 Advanced Diploma of Management (Human Resources) MSF Core units MSMENV272 Participate in

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units RIICOM301E Communicate information RIIENV302E Apply environmentally sustainable work practices RIIGOV401E Apply

Core units TLIE1003 Participate in basic workplace communication TLIF0009 Ensure the safety of transport activities (Chain of Responsibility) TLIF0025 Follow work health and safety procedures TLIL0007 Complete workplace induction procedures TLIX0023 Identify the roles and functions of the supply chain industry Elective units TLIA0010 Identify goods and store to specifications TLIA0019 Despatch stock TLIA1001 Secure cargo TLIC1051 Operate commercial vehicle TLID0015 Load and unload goods/cargo TLID0016 Operate a forklift TLIF2010 Apply fatigue management strategies TLIO0003 Follow security procedures when working with goods and cargo TLIP2029 Prepare and process financial documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and debate ideas BSBCRT402 Collaborate in a creative process BSBCUS402 Address customer needs BSBITU401 Design and develop complex text documents BSBITU404 Produce complex desktop published documents BSBWRT401 Write complex documents CUADIG301 Prepare video assets BSBEBU401 Review and maintain a website * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCAGE001 Facilitate the empowerment of older people CHCCCS011 Meet personal support needs CHCAGE005 Provide support to people living with dementia * We can develop additional elective units that are not listed on request (Please contact us for further information)

Vocational Placement Kit-BSB60915 Advanced Diploma of Management (Human Resources) MSF Core units MSMENV272 Participate inA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.