Learner Guide-SITXCCS017 Use a computerised booking system Pre-Order Each LLND Kit is licensed

Each LLND Kit is licensed for one RTO only

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service * We can develop additional elective units that are not listed on request (Please contact us for further information)

buoyancy and mobility skills SISCAQU010 Instruct swimming strokes SISCAQU009 Instruct water safety and survival skills SISCAQU002 Perform basic water rescues * We can develop additional elective units that are not listed on request (Please contact us for further information)

and install stone cladding AHCLSC316 Implement a paving project AHCLSC317 Construct landscape features using concrete AHCLSC319 Implement a retaining wall project AHCPCM306 Provide information on plants and their culture AHCPGD307 Implement a plant establishment program AHCSOL304 Implement soil improvements for garden and turf areas Elective units AHCWHS301 Contribute to work health and safety processes AHCBUS407 Cost a project AHCLSC318 Erect timber structures and features AHCMOM304 Operate machinery and equipment AHCPCM204 Recognise plants AHCPGD310 Implement a landscape maintenance program AHCPCM303 Identify plant specimens * We can develop additional elective units that are not listed on request (Please contact us for further information)

test and apply materials and technologies for design projects MSFFDM5013 Work collaboratively on design projects Elective units BSBESB406 Establish operational strategies and procedures for new business ventures BSBLEG525 Apply legal principles in intellectual property law matters BSBLDR523 Lead and manage effective workplace relationships BSBMKG541 Identify and evaluate marketing opportunities BSBPEF501 Manage personal and professional development BSBPMG430 Undertake project work BSBSTR501 Establish innovative work environments BSBTWK401 Build and maintain business relationships CUAACD314 Make scale models CUAACD537 Refine 3-D design ideas and processes CUAACD508 Refine model making skills * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-SITXCCS017 Use a computerised booking system Pre-Order Each LLND Kit is licensedOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce