Training and Assessment Strategy-PSPSS00039 Customer Service Skill Set PSP Core units BSBTEC402 Design and

Core units BSBTEC402 Design and product complex spreadsheets FNSACC521 Provide financial and business performance information FNSACC522 Prepare tax documentation for individuals FNSACC523 Manage budgets and forecasts FNSACC524 Prepare financial reports for corporate entities FNSACC526 Implement and maintain internal control procedures FNSACC527 Provide management accounting information Elective units BSBLDR413 Lead effective workplace relationships FNSACC601 Prepare and administer tax documentation for legal entities FNSACC607 Evaluate business performance FNSFMK515 Comply with financial services regulation and industry codes of practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

c power supplies UEERE0001 Apply environmentally and sustainable procedures in the energy sector Elective units BSBOPS203 Deliver a service to customers ICTICT214 Operate application software packages UEECD0020 Fix and secure electrotechnology equipment UEECD0021 Identify and select components

service and maintain air conditioning systems UEERA0052 Install

analyse and report workplace data and information TLIF0012 Implement and coordinate accident-emergency procedures TLIF0024 Develop and maintain a safe workplace TLIL0012 Promote effective workplace practice TLIL4009 Manage personal work priorities and professional development Electives AVIB0002 Inspect and report on aerodrome serviceability AVIB0003 Inspect and report on serviceability of aerodrome lighting systems AVIB0004 Inspect and report on obstacle limitation surfaces AVIE0003 Operate aeronautical radio AVIF0023 Apply aircraft safety procedures BSBHRM415 Coordinate recruitment and onboarding BSBLDR411 Demonstrate leadership in the workplace BSBLDR522 Manage people performance * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCRT404 Apply advanced critical thinking to work processes BSBXCS404 Contribute to cyber security risk management ICTICT426 Identify and evaluate emerging technologies and practices ICTICT443 Work collaboratively in the ICT industry ICTICT451 Comply with IP

Training and Assessment Strategy-PSPSS00039 Customer Service Skill Set PSP Core units BSBTEC402 Design andYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.