Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful
Mapping to support the LLN process and alignment of assessment outcomes to the ACSF
Core units FNSFLT211 Develop and use a personal budget FNSFLT212 Develop and use a savings plan FNSFLT213 Develop knowledge of debt and consumer credit FNSFLT214 Develop knowledge of superannuation FNSFLT215 Develop knowledge of the Australian financial system and markets FNSFLT216 Develop knowledge of taxation * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency CUAPYR413 Plan outdoor fireworks displays CUAPYR411 Manage health and safety requirements at fireworks displays CUAPYR412 Operate outdoor fireworks displays * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency CHCCSM006 Provide case management supervision CHCCSM005 Develop
Learner Guide-SITHASC021 Prepare Asian appetisers and snacks MSA Core units SIRXCEG001 Engage theOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce