Unit Knowledge Guide-AURVTP005 Apply rust prevention and sound deadening materials to vehicle body components Learner Guide Core units MSMENV272 Participate in

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide The learner guide meets training package criteria and is developed in a logical order

Core units AHCPER106 Observe permaculture principles and work practices AHCPER107 Support resource conservation practices AHCPER108 Support plant care in a permaculture system AHCWHS102 Work safely Elective units AHCECR101 Support ecological restoration AHCWHS101 Work safely * We can develop additional elective units that are not listed on request (Please contact us for further information)

It assists trainers to deliver effective

Core units AHCBIO303 Apply biosecurity measures AHCWHS302 Contribute to workplace health and safety processes AHCWRK318 Comply with industry quality assurance requirements Electives AHCBIO301 Identify and report signs of unusual disease or pest AHCIRG346 Operate pressurised irrigation systems AHCMOM304 Operate machinery and equipment AHCPCM305 Implement a plant nutrition program AHCPCM306 Provide information on plants and their culture AHCSOL305 Prepare growing media AHCCHM304 Transport and store chemicals AHCCHM307 Prepare and apply chemicals to control pest

Unit Knowledge Guide-AURVTP005 Apply rust prevention and sound deadening materials to vehicle body components Learner Guide Core units MSMENV272 Participate inOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner